Privacy Policy

Effective Date: January 1, 2025

CPOS Refacing (“we,” “us,” or “our”) operates https://cposrefacing.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

1. Information We Collect

We collect information you provide directly and information automatically collected when you use the Site.

a. Information You Provide

• Contact information: name, email address, phone number, mailing address when you request a quote or contact us.

• Project details: information about your home, cabinet measurements, photos, preferences, and project notes you submit.

• Payment information: if you pay us online, payment card details are collected and processed by third-party payment processors (we do not store full card numbers on our servers).

• Communications: messages you send us via contact forms, email, or phone.

b. Information Automatically Collected

• Usage data: pages visited, time on page, referring/exit pages, and other analytics data.

• Device and browser data: IP address, browser type, operating system, device identifiers, and screen resolution.

• Cookies and similar technologies: small files stored on your device to recognize your browser, remember preferences, and support analytics and advertising features.

2. How We Use Your Information

We use information for purposes including:

• Providing, maintaining, and improving our services and Site;

• Responding to inquiries, scheduling estimates, and processing transactions;

• Communicating about your project, service updates, promotions, or marketing (only if you opt in where required);

• Personalizing your experience and showing relevant content;

• Preventing fraud and protecting our legal rights;

• Analyzing usage to better understand how visitors use the Site.

3. Legal Bases for Processing (If applicable under GDPR)

If you are located in the European Economic Area (EEA), our lawful bases for processing personal data include:

• Contract performance — processing needed to provide the services you request;

• Legitimate interests — to operate and secure our website and business (balanced with your rights and interests);

• Consent — where you have given clear consent (for example, for marketing emails);

• Legal compliance — where processing is necessary to comply with a legal obligation.

4. Sharing Your Information

We may share information with:

• Service providers: payment processors, hosting providers, analytics providers, email delivery services, and customer relationship platforms;

• Professional advisors: lawyers, accountants, or other advisors when necessary;

• Business transfers: if we merge, are acquired, or sell assets, personal data may be transferred as part of that transaction;

• Legal requirements: when required by law, court order, or governmental request;

• With your consent: when you request or authorize sharing.

We do not sell your personal information to third parties for their own marketing purposes.

5. Cookies, Analytics & Tracking

We use cookies and similar technologies to operate the Site, remember preferences, and gather analytics. Third-party analytics tools (such as Google Analytics) may collect standard internet log information and details of visitor behavior.

You can set your browser to refuse cookies, but some Site features may not function properly. To opt out of certain analytics, follow the instructions provided by the analytics provider.

6. Advertising

We may use third-party advertising platforms and partners to show you relevant ads. These partners may use cookies and other identifiers to collect information about your activity across websites and apps. You can opt out of many targeted advertising systems through industry opt-out tools or your browser settings.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of every site you visit.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be completely secure. If a data breach occurs that affects your personal information, we will follow applicable law in responding and notifying affected individuals if required.

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the information and applicable law.

10. Your Rights

Depending on your location and applicable law, you may have rights such as:

• Accessing the personal information we hold about you;

• Requesting correction or deletion of your personal information;

• Objecting to or restricting processing of your personal information;

• Receiving a copy of your personal information in a portable format;

• Opting out of certain sharing or sale of personal information (where applicable, e.g., under the CCPA).

To exercise these rights, please contact us using the information below. We may need to verify your identity before fulfilling a request.

11. California Residents (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to request disclosure of the categories of personal information collected, sold, or disclosed for a business purpose, and the right to request deletion.

To make a request, contact us using the information below. We will not discriminate against you for exercising your privacy rights.

12. International Transfer

We are based in the United States. If you are located outside the U.S., your personal information may be processed in the U.S. By using the Site, you consent to such transfers.

13. Children

The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Significant changes will be notified on the Site or by other means as required by law.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

CPOS Refacing
Phone: (484) 841-6204
Address: 7 Crozerville Rd., Unit D, Aston, PA 19014

Note: This Privacy Policy is provided for general informational purposes and does not constitute legal advice. You should consult a qualified attorney to ensure your policy complies with all applicable laws.